Apexd by Design
Hi, I'm Tish. As a Brand Experience Designer, I highlight what differentiates your brand by exploring and elevating your customer’s buying experience. By focusing on the experience, I simplify and streamline your marketing, increase your referral opportunities, and distinguish your brand as the optimal choice for exceptional service.
By mapping your customer’s purchase journey from start to finish, we uncover where you delight and disappoint clients. I put myself in the shoes of your customers to find out where they have difficulty interacting with your business, resulting in poor sales and referrals. Then we craft solutions that simplify the process and increase your customer's loyalty and affinity to your brand..aka your bottom line.
These solutions can involve designing or revamping a website, improving your process to support changing customer needs, or even just getting a new perspective of your business.
In simple terms, we cut through the noise and gimmicks saving you time, money, and confusion. I fix the things that suck and we make them awesome.
Customers will be more than satisfied - they will be delighted, eager to purchase, and more likely to give you referrals and repeat business.
You may wonder how you can fit experience design into your budget... With shoppers overwhelmed with mediocre options in the marketplace, can you afford NOT to give them the best experience? Together we'll Know your Value, Own your Value, and Show your value.
Why Experience Design? Because solving the RIGHT problem at the right time for your customers is magic.
When I discovered Experience Design, I didn’t know that what I was doing had a name, but I had a knack for identifying the common-sense issues that prevented growth and opportunities. So, it was a natural transition to go from graphic and web designer to Experience Designer, and it’s a ton of fun too!
Connect with me today and let's make relationships easy for you and your customers!
Business Consulting, Business Services
In the meantime, check out our EPIC FAILS in Marketing and Customer Experience series!